We exist to offer you products and services that will 
help you work effectively & productively.

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About Us

Esoft Africa is a Zambian incorporated under the laws of Zambia. We are specialized in Human    Resource  Software,  Payroll  Software,  Payroll  Outsourcing  Services,  Human Resource Services, IT  Support Services and Training Workshops. We pride ourselves in  the ability  to  deliver  our  services  of  high  quality  and  on  time.  Our in-depth knowledge  coupled  with  years  of  experience  and    expertise  makes  ESoft  Africa  an excellent  choice.

The quality of our products and services stands out above the rest.  We have a team of qualified and experienced consultants. Also take an interest in a variety of our training workshops and look out for upcoming ones.


Our  passion  to  deliver  quality  service  on  time  is  evident  in  the  usability of our products  and our services are carried out at highest levels of professionalism.

our Goal

To  build  long  term  relationships  with  our  clients  and  provide  exceptional  service  and support  because  we  believe  this  to  be  the  only  way  to  develop  and  expand  our company  reach.

Our Vision

To become your First choice for Human Resource Software, Payroll Software, Human Resource Services and IT Support.

Our Purpose

We exist to offer you products and services that will help you work effectively and productively. We shall help you save money and time by providing services.

  • Human Resource Management Consultancy 

  • Human Resource Management Strategic Reports Drafting and Review

  • Human Resource Management Policies Drafting and Review

  • Conditions of Service Drafting and Review

  • Employment Contracts Drafting and Review

  • Disciplinary Code and Grievance Procedure Drafting and  Review 

  • Training and Development

  • Recruitment and Selection

  • Salary Surveys

  • Job Evaluations and Job Analysis

  • General Consultancy on Zambian Labour Laws

  • Labour Hire and Human Resource Outsourcing

  • HR Department Auditing

  • Payroll system setup

  • Employment Code Act 2019, Statutory Instruments Interpretation and Other Labour Related Acts

  • Learning and Development Policies Drafting and Review

  • Succession Plan Policy Drafting and Review

Mr Forde H Massama
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Mr Forde H Massama is currently the Managing Consultant for ESoft Africa Limited with more than fifteen (15) years’ experience in Human Resource and Information Communications Technology (ICT) Industry. He has a Post Graduate Diploma is Human Resource Capital Management as well as a Bachelor’s Degree in Computer Science (BSc-UK) University of Greenwich (UoG), Masters Computer and Information Security (MSc) University of Liverpool (UoL), Masters Business Administration Majoring in Human Resource((MBA-HR) UNZA, Student No. GSB901840). 


He is a Full member of the Zambia Institute of Human Resource Management (MZHIRM). In addition to Human Resource Consultancy he is a Human Information Resource Systems (HRIS) Expert and Consultant. Mr Hamwenda understands human resource ranging from legal, governance, administrative and systems point of it. In addition to Human Resource Consultancy, he is a seasoned Payroll Administration and Management Consultant. 


 Mr Massama is a Labour Laws Consultant, he offers once off and periodical consultancy to a number of companies and Human Resource Managers representing various organisations on various matters related to human resource management and trade unionism. He has been hired by several companies to address employees as well as management on various labour matters. 


 Mr Massama is also a key trainer for all ESoft Africa Limited trainings, he has participated in preparation of training objectives, training materials and delivering the training. Some trainings are conducted in conjunction with other stakeholders such as Ministry of Labour and Social Security, NAPSA and National Health Insurance Management Authority (NHIMA). As a trainer for Labour Laws Mr Hamwenda understands all the provisions of all the Labour the collective bargaining process, signing of Collective Agreement and Implementation of the Collective Agreement

Mrs Gessina H. Smit
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Mrs Gessina H.Smit holds has a Masters in Human Resources and Development, (MscHRMD) from Salford University UK, BA (Hons) Bus. Management, Sunderland University, United Kingdom. She also holds a Diploma in Customer Service with ICM,UK, and is a  fully paid member of  The Zambia Institute of Human Resource Management (ZIHRM).


She has worked with Royal Dutch Shell PLC, Royal Netherlands Embassy in Kenya, Barclaycard in Stockton, United Kingdom, and Intergreen UK Limited. She is currently an HR Consultant and a HR Business Partner .Other areas of expertise include identifying training needs, learning and development, Human Resource Policy drafting and implementation, coaching and mentoring and conduct in-house training. She also has expertise in-depth knowledge on how to deliver High Quality Customer Service Training in order to help enhance a customer’s Experience.


Her previous job titles include, Senior Corporate Travel /Customer Service Expert, Human Resource Project Manager, Senior Advisor, Customer Relations and HR Business Partner


During her time at Barclaycard her Team won “The Best Customer Oriented Award” for two consecutive years.  She is a champion of change. A native of Zambia, Mrs Smit enjoys diversity as she has had the privilege to work and study abroad in countries like Netherlands, United Kingdom, Kenya and Zambia and this brings with it a wealth of experience.

Mulenga Mbololwa Nkonde
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Ms Mulenga M. Nkonde holds a  Bachelor’s Degree in Public Administration and Management  from Bugema Adventist University in Uganda, She also holds a Diploma in Social Work and Social Administration and is a fully paid member of  The Zambia Institute of Human Resource Management (ZIHRM).


She has worked with the Ministry of Community Development under Social Welfare, MIBT Solutions, IDInsight, United Nations High Commissioner for Refugees and Reload Logistics. She is currently an HR Consultant and Human Resource Officer for Elite Industries. Other areas of expertise include identifying training needs, learning and development, Recruitment, Human Resource Policy drafting and Implementation, Work Force Development with a focus on the delivery of cost effective solutions.

She is able to identify and develop opportunities. She is a nice, fun and friendly person with honesty, punctuality and integrity traits.  She works well in a team but also on her own as she likes to set herself goals. She has good listening and communication skills as well as a creative mind always up for new challenges.