Performance Management

This looks at performance management, it looks at how to prepare and conduct performance management.

Training highlights

  • Types of performance evaluations
  • Components of performance management
  • Reasons for performance management
  • Designing performance objectives
  • Key Performance Areas (KPAs) vs Key Result Areas (KRAs)
  • Key Performance Indicators (KPIs)
  • Competencies
  • Designing performance management form (template provided)
  • Preparing for performance reviews
  • Conducting performance reviews
  • Managing Performance Review Results
  • Rewarding Top (Star) Performers
  • Managing Poor Performance
  • Providing feedback and recommendations
  • Probation review (probation review template provided)
  • Case study, group work and group work presentations.